If you have found an error or bug with your website but it's not affecting general usage then please email email@example.com with details, raise a ticket now or if you have an SLA, log into our support desk and raise a ticket.
SLA customers should raise a ticket now within our support desk or call the support line. If you don't have an SLA, then please email firstname.lastname@example.org or raise a ticket now with details of the issue and we will look at this as soon as we can.
Please note that customers with an SLA are given priority.
We offer Service Level Agreements (SLAs) with all new developments. This covers any bugs or errors on the website that occur. You will have access to a dedicated support desk which allows tickets to be quickly assigned to the relevant party for attention. Customers with SLA's are given priority over other support tickets raised. If you do not currently have an SLA and would be interested, please get in touch with us and we can discuss the options.